Microsoft tech glitch

Microsoft Cloud Glitch Disrupts Airport Operations in Mumbai and Delhi

A significant disruption in Microsoft’s cloud services has led to widespread flight cancellations and delays around the globe, with notable impacts at Mumbai and Delhi airports. This major outage, which began affecting Microsoft’s Azure services, has resulted in substantial operational challenges for airlines and disrupted passenger travel plans.

Impact on Indian Airports

The Microsoft tech glitch has significantly impacted airport operations in India, particularly at Mumbai and Delhi airports. The outage has led to disruptions in flight check-in and booking systems, causing considerable inconvenience for passengers.

Akasa Airlines has been among the airlines affected, announcing that due to infrastructure issues with their service provider, several online services—including booking, check-in, and managing reservations—are temporarily unavailable. The airline has advised passengers to arrive early at the airport to complete check-in manually at the counters. Akasa Airlines expressed regret for the inconvenience and assured passengers that efforts are underway to resolve the issues promptly.

SpiceJet also reported issues, stating, “We’re currently facing a technical issue in providing updates on flight disruptions. Our team is actively working to resolve this issue. We regret any inconvenience caused and will update you once the issue is resolved. Thank you for your patience and cooperation.” This statement highlights the airline’s commitment to addressing the problem while managing the disruption.

Global Aviation Disruptions

The Microsoft outage has not only affected Indian airports but has also caused significant disruptions in aviation operations globally. In the United States, Frontier Airlines was severely impacted, with the carrier grounding flights for over two hours due to issues with Microsoft’s services. The airline eventually resumed operations after lifting a nationwide pause on departures.

Allegiant Air in the US also faced challenges, particularly with reservations and bookings. The airline is working to address these issues and restore normal service. Similarly, Sun Country Airlines Holdings Inc reported a “global outage” linked to the Microsoft disruption, reflecting the widespread nature of the problem.

Microsoft’s Response

Microsoft has acknowledged the outage, stating that it began around 6 pm ET. The company indicated that a subset of customers experienced issues with multiple Azure services in the Central US region. As Microsoft works to resolve the issue, it has not yet provided a full resolution timeline.

The outage underscores the reliance of modern industries, particularly aviation, on cloud-based services for operational efficiency. The ripple effects of such disruptions highlight the critical need for robust contingency plans and backup systems to mitigate the impact of tech failures.

Conclusion

The recent Microsoft cloud outage has caused substantial disruptions at Mumbai and Delhi airports, with cascading effects on global aviation operations. Airlines affected by the outage are working to manage the situation and minimize passenger inconvenience. The incident serves as a reminder of the vulnerabilities associated with dependence on cloud services and the importance of having contingency measures in place to handle such disruptions.

As Microsoft and affected airlines continue to address the issue, passengers are advised to stay updated on their flight statuses and prepare for possible delays or manual check-in processes.Microsoft tech glitch. The resolution of this outage will be crucial in restoring normalcy to affected operations and preventing future disruptions.

FAQS:

1.What caused the recent disruptions at Mumbai and Delhi airports?

Answer: The disruptions were caused by a significant outage in Microsoft’s cloud services, specifically affecting Microsoft Azure. This has led to widespread flight cancellations and delays, impacting airport operations and airline services.

2. How has the Microsoft cloud glitch affected airlines in India?

Answer: Airlines such as Akasa Airlines and SpiceJet have faced disruptions. Akasa Airlines has had issues with online services including booking and check-in, while SpiceJet has struggled with updating flight information. Passengers are advised to check in manually at the airport and stay informed about flight updates.

3. What steps are airlines taking to address the disruptions caused by the Microsoft outage?

Answer: Airlines are actively working to resolve the technical issues. Akasa Airlines has requested passengers to complete check-in manually at the airport, and SpiceJet is working on providing updates and restoring normal services. Both airlines have expressed regret for the inconvenience caused and are making efforts to minimize the impact.

4. Has the Microsoft outage affected airlines outside of India?

Answer: Yes, the Microsoft outage has had global repercussions. Airlines such as Frontier Airlines, Allegiant Air, and Sun Country Airlines Holdings Inc in the US have also experienced significant disruptions, including grounding flights and facing issues with reservations and bookings.

5. What is Microsoft doing to resolve the outage?

Answer: Microsoft has acknowledged the outage and is working to resolve the issues affecting its Azure services. The company has not yet provided a full resolution timeline but is addressing the problems to restore normal service as quickly as possible.

6. How can passengers stay informed during this disruption?

Answer: Passengers should stay updated on their flight statuses by checking airline websites or contacting their airlines directly. It is also advisable to arrive at the airport early to handle any manual check-in processes and to stay patient as the situation is being managed.